Personal information collected on this site is treated as confidential and is protected by the Privacy Act 1988. Personal information is information relating to an individual whose identity is apparent, or can reasonably be ascertained from the information provided. Personal information collected on this site will not be used for any other purpose other than for that it was intentionally submitted. On request we will provide any information collected about you through this site in accordance with Information Privacy Principles 6 and 7 of the information Privacy Act 1988.
We try to make what you see as accurate and true as possible to actual product. However, all computer monitors are calibrated identically so there is possibility that the colour you see will be different than the actual product. If this concerns you, please visit a Lojel retailer (lojel.com.au/store-list/) or contact us via email (email@example.com) or by phone (+612 9318 9444).
Please refer to our care page for further instructions: www.lojel.com/productcare
Lojel, at its sole discretion, will examine and determine if the product is under warranty and whether it is reparable or not, with the following possible outcomes:
A) The product is covered under warranty and:
B) The product is not covered under warranty and:
The Lojel limited warranty only applies for collections designed for the global market including all products sold on LOJEL.COM.AU. Collections that were specially developed and sold in specific regions will use local distributor warranty policies.
The Lojel limited warranty covers manufacturing defects in materials and workmanship and applies only to the original purchaser or gift recipient of the product on the date of purchase. Lojel reserves the right to change terms and conditions at any time.
Lojel products are guaranteed for 10 years from the date of purchase to be free from manufacturing defects in materials and workmanship. The original, stamped warranty certificate is required as proof of purchase.